Our Customer Testimonials
A year ago we called Rock & Tait and spoke with Becca J. who was nothing less than amazing! We inquired about having a professional stamped concrete patio project done. One day later Kane (owner) stopped over. He listened to our thoughts & then educated us on some things, made a few recommendations and then provided us a quote later that same day! Immediately he saved us hundreds of dollars from our original quote from another company.
From that very moment on, the follow-up from Becca was by far the best customer service my husband or I have ever received! A few days later Zack who lead the concrete job called to schedule dates/times that best worked for all of us.
While Zack was on-site, we couldn’t believe how he led a team of men to physically work as hard as they did. It was ridiculous actually, and Zack lead them by example every step of the way! The job was done on-time and exact to the quote!
Today, we have the most beautiful patio in the entire state of WI! Kane’s original recommendations to us resulted in our finished patio being waaaaayy more user-friendly especially regarding how we had originally thought we wanted a built-in grilling area. That alone would have costs us more & would NOT have allowed us the freedom to move our grill around when weather/wind conditions change.
Rock & Taits communication and the work done throughout the entire process along with follow-up even AFTER the job was completed, was beyond our expectations!
We have already recommended Rock & Tait to our family, our neighbors, our co-workers and our children! We WILL use Rock & Tait for our future projects and would be proud to show you our patio anytime.
Do you want good-old fashion customer service? Then call Rock & Tait!Carl & Susan Yessa
Rock and Tait provided prompt, professional service from the estimate to completion. The job was done very well and in record time – only about 5 hours!! The new roof looks great and is sure to increase the value of my home. I give Rock and Tait my highest recommendation.Bob Bradovich from Eau Claire, WI
“From start to finish, a professional, timely job well done. It is rare these days to find true customer service – I would rank Rock & Tait among the best.”Don Schaefer
“The concrete and carpentry crews that did the deck and pool area, were three of the hardest working guys I have ever seen. They communicated so well and did such good work.”Concrete project from Wausau, WI
“It was very well done. They just come in, they do a good job, they’re clean and professional, and you know what you’re getting, and it’s going to be done right.” Nicole
“They did an excellent job. We had them put on a roof, pour a concrete addition to our pool deck, spruce up stamped concrete around the pool, install drywall and replace our wooden deck with Trex. In all areas there work product was exceptional and their work crews were professional, polite and hardworking….”Project from Wausau, WI
The guys were all great! I gained 70% airflow improvement with my insulation!K. in Eau Claire, WI
“Very good experience from start to finish. Your price was very competitive and, the crew was very efficient and got the entire job done in one day, they cleaned up very well, and the roof looks fantastic.”Dave Roholt
“The professionalism was there all along. Every day, they spent the last hour cleaning up every little scrap and nail, and we really appreciated the foreman coming almost daily to tell us, what did they accomplish, what they planned to do the next day, and where we were in the plan.”
“The integrity of the company showed from the beginning to the end.”Mike & Ann
“You two were previously so helpful to us that we were sure that your roofing service would be excellent… and it was. You had a good teacher and you have passed on to your roofing crew the importance of detail and craftsmanship.”Bonnie Kirkwood from Eau Claire, WI
“Rock & Tait performed a thorough, professional estimate. After we chose them for the job, a large crew showed up as arranged. They worked quickly and efficiently. The roof looks great and the crew was very organized and left the work site clean and free of litter & roofing debris. The bill was as quoted. I would highly recommend Rock & Tait!”Ann & Randal Kumm
“No hidden cost – right on budget and bid. No delays – job complete on time. Very satisfied with quality of work & very satisfied with all staff we were in contact with. Would hire Rock & Tait again!”Bill Larson
“Rock and Tait provided a very professional job throughout our roofing project. From the initial estimate to final clean-up, all appointments were timely kept. In short it was a great roofing job with superior service, all at a fair price.”Jerry and Mary Kuehl from Chippewa Falls, WI
“In this day and age people are quick to take the time to complain about things that went wrong, but seldom take the time to acknowledge the things that went right. I would like to thank you and your men for a job well done. I was very happy with the roof installation and the professionalism of your crew. You delivered what you promised.”Mike Oleson
“Thank you very much. My new roof looks great. It was awesome that I was able to leave in the morning for work and when I came back it was all finished and cleaned up. A number of my neighbors have made comments on the roof also.”Dan Thelen
“The appointment was as scheduled, it was prompt, and we got our estimate right away, together with a sit down session, and a complete line by line detailed report, that was perfect for our needs.”
“Kane and George and their company, they take a Whole House approach, to not only the re-roofing of the house, but also the energy efficiency of the house.”Tom